I had a great experience at Serendipity Bridal and working with Kayte. I went in with my mom and two friends when I was in town visiting. It was the only bridal shop I went to because I found my perfect dress there, which completely shocked me because I went in with very little idea of what I wanted. We picked out several different styles, the range of styles they offer is excellent, and Kayte helped me figure out what it was I liked and disliked about each style. I left my first hour-long appointment without having made a decision but when I returned the following day, Kayte picked out 5 more gorgeous dresses to try on. I ended up falling in love with the one that she saved for last (she totally knew it would be the one). She is a great listener and I wouldn't have been able to make a decision without her guidance and expertise.
Throughout the process Kayte talked me through the designs and fabrics of each gown so I felt like I was building up my vocabulary to understand and describe dresses, which was super empowering. I really care about knowing where the clothes I buy come from and Kayte was able to talk about the designers and the shops where the gowns are made. She has a wealth of knowledge and passion about the bridal gown industry. She obviously only orders from designers that make quality garments. If you're an ethical fashionista/bride, this would be a great bridal shop for you.
I would recommend this shop to anyone. It's gorgeous, roomy, bright, and clean inside. They have very classic styles, the latest trends, and colorful and unique dresses. But most of all, they'll make you feel comfortable, stress-free, and special.Full Review
This was the 3rd bridal boutique we visited and before we even walked in my mom was saying this is the place, there is reason it is called Serendipity! She was right! I found the most perfect dress and was able to customize it to my liking and Nicole helped us out so much by seeing us twice that day ( I had one more bridal boutique appointment). It was a wonderful experience and we toasted Champagne when I said yes to the dress at Serendipity :).Full Review
Brigette was an absolute rockstar. Professional but fun to work with and so helpful throughout the entire process. The dresses were well curated covered a variety of price points and styles and were all drop-dead gorgeous. I ended up selecting a dress after my second visit and can't wait to be reunited with it again when it's ready in a few months. I would recommend this shop to anyone on the hunt for an extra special dress. If I could give 10 stars I certainly would :-)Full Review
Serendipity Bridal wins! I went to 5-6 salons before this and was feeling very discouraged. Anne was the perfect consultant -- she made me feel very comfortable and not rushed. She was great at asking the right questions to help me narrow down what I was looking for. The dress selection was a range of styles and prices. The salon rooms, mirror lighting, music (great playlist!) were far better than any other salon I had been to. When I came back to for my second appointment, the General Manager, Kayte, was so engaged and helped me envision exactly how the tailoring would work with the particular dress. Once I decided on the dress she shared the story of the dress designer and her inspiration for her work and my dress specifically. She also shared that Serendipity supports smaller designers whom are engaged more directly. I would highly recommend Serendipity to all brides-to-be's!Full Review
I absolutely loved my experience at Serendipity Bridal! They had beautiful gowns of all different types and a great selection. My consultant Nichole, was fantastic and really made me feel like she was totally invested in me and helping me find my dream dress. I loved the fact that she would ask my questions before opening the curtain to show everyone else, giving me a second to process how I was feeling before hearing everyone else's opinion. I think this really helped me figure out which ones I did and didn't love. I felt very comfortable and not overwhelmed with her, so the experience was like no other. It was honestly so good I wish I could have taken her to the next dress shop I went to. I would definitely recommend Serendipty to any future brides!Full Review
I actually added this bridal salon last when scheduling appointments. I always imagined a big bridal salon with aisles of dresses. This salon is super cute on the inside and it has gnaw perfect amount of quality dresses not to overwhelm. I was actually super nervous about this experience since it was the first bridal appointment I went too. Taylor was sooo helpful and made me feel super comfortable!! We picked 5 dresses to start off, the 4th that I tried on I feel in LOVE. I was nervous because it was the first bridal store I had gone too. I decided to go to my second appointment at a different store and the experience did not compare, I was overwhelmed by dresses at the location. Taylor was so great she let me come back later in the day to try on THE dress. And I said YES to th dress!!! Thank you soo much TaylorFull Review
I had a wonderful experience at Serendipity. I have very specific tastes, but I was pleasantly surprised by the many interesting, unique, and fashion-forward dresses there (in addition to many beautiful, more traditional gowns). I went to every major bridal boutique in Austin - Julian Gold, Blush, Blue, Unbridaled - but I was most impressed by the range of selection available at Serendipity. Additionally, I was so happy with the customer service. I worked with Kayte on both of my two appointments. Kayte was very quick to intuit that I was interested in a more laid-back vibe and engaged with me accordingly, including when I found my dress. She understood my style and was incredibly helpful in pulling dresses for me to consider and also in offering me her honest opinion when I solicited it. If you're looking at dresses, you should absolutely prioritize a visit to Serendipity!Full Review
I just got my dress from Serendipity Bridal last week and my experience there was WONDERFUL! My first 2 appointments at other places in Austin that day were, okay. But the other places didn’t let me feel like I had any control of the appointment and what gowns i wanted to try on. Kayte let me pick out some and after she could tell what style i was going for she was able to pull a few too, and walk the store with me to help until i found the perfect one. Kayte was SO sweet and SO helpful, i cannot say enough good things about her! Not only was their staff great but the store it’s self was beautiful too! Great selection of gowns at reasonable prices, great lighting, lots of space for people like me who have posses with them for any bridal events, and that had great champagne too. Overall a fabulous experience and I’m so glad I held out till the end of the day for them. I would HIGHLY recommend them to anyone!!Full Review
I thought I already had my dress picked out until I came to Serendipity Bridal. It was such a fun experience, the shop was beautiful, and I wouldn't have found the most PERFECT dress if it wasn't for Jill. She paid so much attention to what I was saying and was able to find a dress that fit every little thing I was looking for. And we even got a cute champagne toast when I said yes to my dress! 10/10 would recommend!Full Review
After a very disappointing appointment at another salon in Austin, Serendipity lifted my spirits back up and helped me select my dream dress! These gals are extremely professional and Brigitte immediately understood my dress vision. As soon as I told her what I was looking for, she brought me the one - perfect fit and style! There is also a wide variety of style and size, which is perfect for every bride's taste! I am so overjoyed and cannot wait for my dress to come in! I will only recommend Serendipity to brides in the future. Thank you so much Brigitte & Serendipity!!!Full Review
Bridgitte and Katie were extremely helpful in person and over the phone. They were patient and Bridgette offered helpful suggestions based off what looked best on me. Not to mention the boutique is beautiful! I'd highly recommend Serendipity!Full Review
Kayte was an absolute pleasure to work with. She is a genius stylist who helped me with my decision process and picked out all of my accessories with me. She was kind, intelligent, patient, and an expert at clipping the dresses so I could see a good fit (I’m a petite bride).
The selection is also really wonderful. The dresses are in great condition and there are a great range of styles and prices. If you’re looking for a dress in the 2-6k range, this is a wonderful place for you. I even went to Kleinfelds in NYC and this was SOOOOO much better because kelinfelds has very few dresses under 5k. I tried on over 80 dresses across seven different stores and really enjoyed my experience at serendipity the most.Full Review
Such a wonderful experience with the ladies at Serendipity! I had a tight time frame to work with and Brigitte was incredibly helpful. By far the best service of all the salons I visited!Full Review
My experience at Serendipity was well-worth the five-star rating. The staff were welcoming, their selection was gorgeous and wide-ranging, and the whole process left me feeling pampered, beautiful, and affirmed.
One thing that stood out to me was that Kayte allowed plenty of time for me to try on each gown and even told me interesting facts about the designers during the process. This made the whole process feel like more than just shopping for a dress, something I really appreciated.
I highly recommend checking Serendipity out. They offer a great experience and once you're there chances are you'll find a gown that's right for you!Full Review
Serendipity is the first bridal salon I went to and I said "Yes to the Dress" that day! Katye is AMAZING. She really listens and understands what the bride is looking for, however threw a "curve ball" in the mix for me after trying on a number of other beautiful dresses and it was my dress! I think it was fate the way everything worked out for me at Serendipity.. I went in with a certain silhouette and style in mind and came out with a dress completely different, but perfect for me! They are the only bridal boutique in Austin that carries they designer Pronovias, which ended up being my designer. I highly recommend this cute boutique!Full Review